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Privacy Policy

RM Management Privacy Policy

Effective Date: July 4, 2026

RM Management ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including information collected through our SMS messaging program.

Information We Collect

We may collect personal information including:

  • Name

  • Mailing address

  • Email address

  • Telephone number

  • Property address

  • Homeowners Association account information

  • Information you provide when requesting services or communicating with us

  • SMS messaging preferences and consent

How We Use Your Information

We use your information to:

  • Manage homeowners association accounts.

  • Respond to customer service requests.

  • Process maintenance requests and work orders.

  • Send account notifications and HOA-related updates.

  • Schedule inspections, appointments, and meetings.

  • Provide customer support.

  • Improve our services and website.

  • Comply with legal obligations.

SMS Messaging

If you choose to receive SMS messages from RM Management, we may send messages regarding:

  • HOA account notifications

  • Maintenance updates

  • Work order status

  • Meeting reminders

  • Architectural application updates

  • Emergency property notifications

  • Customer support communications

Message frequency varies based on your interactions and HOA activity.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one confirmation message and will no longer receive SMS messages unless you opt in again.

For assistance, reply HELP or contact us using the information below.

How We Share Information

We may share personal information only as necessary to:

  • Provide requested services.

  • Manage homeowners associations.

  • Process maintenance requests.

  • Communicate with vendors or contractors performing authorized work.

  • Comply with applicable laws or legal obligations.

We do not sell, rent, trade, or transfer your personal information to third parties for marketing or promotional purposes.

Mobile information, SMS consent, and text messaging opt-in data are never shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we take commercially reasonable measures to protect your information.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce our agreements.

Your Rights

You may request to:

  • Review the personal information we maintain about you.

  • Correct inaccurate information.

  • Request deletion of information when permitted by law.

  • Withdraw consent to receive SMS communications by replying STOP.

Contact Us

If you have questions about this Privacy Policy or our SMS messaging practices, please contact us:

RM Management

Email: angie@rescuememanagement.com

Phone: 619-837-3850

Website: https://rescuememanagement.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

  • We do not transfer or disclose consumer data, including mobile numbers and SMS consent, to any external organization for any purpose.

  • The only exception is essential contracted processors acting solely on our behalf, under strict confidentiality, and never for their own use.

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